Payment Information
Find information below regarding:
Accepted Insurances

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*Also known as Evernorth

Disclaimer of Payment Expectations
CCAC accepts some forms of insurance; however, insurance carriers never guarantee payment. You (not your insurance company) are responsible for full payment of CCAC's fees for services rendered. If you choose to use your health insurance, it is your responsibility to verify coverage and the in-network status of the provider. You should find out exactly what mental health services/diagnostic testing services your insurance policy covers. Call your insurance plan administrator if you have questions.
Some insurance plans require authorization before they provide reimbursement for mental health service and/or testing services. It may be necessary to seek approval for these services. Some insurance plans will not allow us to bill for the amount of time that it takes to complete evaluation services to answer the referral questions.
Also, insurance carriers typically do not cover academic testing. If this is the case, you will be responsible for charges not covered by the insurance carrier. You should also be aware that most insurance companies require that your provider documents a clinical diagnosis. At times, we have to provide additional clinical information, such as treatment plans, progress notes or summaries, or copies of the entire record (in rare cases). This information will become part of the insurance company files. Though all insurance companies claim to keep such information confidential, we have no control over what they do with it once it is in their hands. In some cases, they may share the information with a national medical information databank. We will provide a copy of any records we submit, if you request it.
Please contact CCAC directly for more information about out of network/self pay options and we will provide an estimate.

Potential Service Fees
Cancellation
Once an appointment is scheduled, the responsible party (i.e., you or your caregiver) will be expected to pay for it unless you provide 48 hours advance notice of cancellation. Cancellation of the appointment can be made by calling CCAC at 773-420-9499. We do not accept text messages or email cancellations. You may be charged a minimum of $150 up to the full amount of time which was reserved for the appointment at the rates posted in the office of CCAC.
Travel
If you request services to be rendered at your home due to circumstances that will not allow you to travel to the CCAC office, and if your insurance permits this, the charge for travel will be $100 per hour for a round trip (to your home and back to the CCAC office) The maximum distance from the CCAC office to your home must not exceed 25 miles.
Legal Proceedings
Services rendered are not intended for legal purposes. However, if you become involved in legal proceedings that require the provider's participation, you will be expected to pay for any professional time the provider spends on your legal matter, even if the request comes from another party. Payment is required before the provider will render any services. CCAC charges $400 per hour (billed in 15-minute increments) for professional services they are asked or required to perform in relation to your legal matter.
These services may include: record review, consultation with attorneys or other professionals in person or via telephone, interviews in person or via telephone with relevant collateral contacts, Neuropsychological/Psychological testing, psychodiagnostics evaluation, preparation of written reports, specialized research in the field of psychology and/or law as it pertains to the unique aspects of the case, review of depositions or other legal materials including investigative reports, information documents, and all relevant discovery.
CCAC charges $500.00 per hour (billed in half day or full day rate) for testimony provided at any hearing, trial deposition, arbitration, mediation, administrative proceeding, or other similar matter. (i.e., Half Day Rate = $2000 and Full Day Rate = $4000). Travel time to and from the location of legal services is billed at $100 per hour in 15 minute increments. Any related expenses (i.e., photocopying, faxes, parking costs, out of office travel, overnight delivery, and courier services, etc.) are the responsibility of the party retaining our services.
